Applied Science: Conflict at Work? Empathy Can Smooth Ruffled Feathers

Researchers found that forgiveness was more likely to occur when a victim actively empathized with the person who inflicted the perceived harm. Source : https://www.nytimes.com/2016/10/09/jobs/conflict-at-work-empathy-can-smooth-ruffled-feathers.html?partner=rss&emc=rss Auteur : PHYLLIS KORKKI Date […]